APP TERMS
Using The Boys Property Care
Effective 23 July 2026Your account
You are responsible for providing accurate information, keeping your sign-in details secure and notifying the office if you believe your account has been accessed without permission. Access may be suspended where security, misuse or unpaid service concerns require review.
Memberships and physical services
Property Care memberships cover physical property services and related administration. Your confirmed plan, price, included visits and renewal information are shown in your account or supplied by the office. Separate quotations or service terms may apply to work outside your membership.
Visits and access
You must provide safe and lawful access to the property and disclose relevant hazards, occupants, pets or restrictions. Scheduling may change because of weather, safety, technician availability or conditions found on site. The office will communicate material changes.
Address suggestions
Address suggestions are supplied by Google Maps Platform to help you select and confirm the correct service property. Your use of these suggestions is also subject to the Google Maps Platform Terms of Service.
Quotes, invoices and payments
Quotes must be approved before quoted work is treated as authorised. Invoices and membership charges display their applicable amounts and status. When automatic payments are enabled, transactions are processed by the payment provider under its own terms and security controls.
Records and app availability
The app provides a practical record of requests, visits and property information. Please report any incorrect record to the office. Availability may occasionally be interrupted for maintenance, security updates or circumstances outside reasonable control.
Questions or cancellations
Contact info@theboyspropertysolutions.co.za for membership changes, cancellations, account questions or service concerns. Any confirmed service-specific cancellation terms will continue to apply.